FREQUENTLY ASKED QUESTIONS
HOW DO I PLAY?

To play in Mythic League you need to complete the following:

  1. Make sure you reside in one of our allowed locations.
  2. Subscribe to Mythic League.
  3. Join the Division that matches your ELO (Bronze, Silver or Gold).
  4. Authorize your account to our service and complete registration. (If successful, your Discord username will turn green).
  5. Wait for your permissions to synchronize (5 minute intervals).
  6. Join the AUTO-VOIP Discord Channel.
  7. Load up the FACEIT Anti-Cheat. Download.
  8. Press Play!
HOW DO I AUTHORIZE?

If you need help authorizing, make sure you follow these steps:

  1. Subscribe to Mythic League.
  2. Join the Division that is appropriate to your ELO bracket (Bronze, Silver or Gold).
  3. Ensure your address is set correctly in your FACEIT Settings.
  4. Join our Discord server: ml-face.it/Discord. (Don’t have a Discord account? Create one and download the desktop client)
  5. Visit ml-face.it/auth or type the !auth command in any Discord channel. (If successful, your Discord username will turn green).
  6. Wait for the status system to update, this occurs every 5 minutes.
  7. Success! Game On.

Stuck? Need help? Just @Support in the #support channel of our Discord servers and we'd be happy to help!

I DON'T HAVE PERMISSION TO QUEUE!

You must be an authorized member of the Mythic League discord server (http://discord.mythicleague.com) before you are able to queue.

If you have subscribed to Mythic League and you do not have permission to queue, please visit ml-face.it/auth and complete registration. (Once complete, your Discord username will turn green and you will be able to queue within 5 minutes).

If you require further help please contact us in the #support channel on http://discord.mythicleague.com.

DO I HAVE TO USE DISCORD?

Yes. Discord is required in order to play in Mythic League. You also need to link your discord and FACEIT together on our authorization site ml-face.it/auth.

Your permission to queue in each Division will be restricted until your authorization is successful. (If successful, your Discord username will turn green).

I'VE AUTHED BUT HAVE NOT RECEIVED MY DISCORD ROLE

If you have not received your Discord role within 10 minutes of authorizing, repeat the steps shown in the HOW DO I AUTHORIZE? section of this document.

If repeating these steps does not help, check that the Discord identifier (MyAccount#0001) found on your account page, matches the one that is found in the lower left of your Discord client.

If these do not match, it means that you have a different account signed into the browser as the client and as a result the auth process will fail. In order to resolve this, you will need to logout of the Discord browser instance and login with the correct account (the one that your client is using). The steps to do this are:

  • Visit https://discordapp.com/channels/@me.
  • Click the "User Settings" cog wheel in the lower left of the screen.
  • Click "Log Out".
  • Visit our auth page at https://ml-face.it/auth and reauthorize.
  • You will be prompted to login again in your web browser, make sure to login to the account you are connected with on our Discord server.
  • Authorization will now complete and your username in Discord will turn green.

Once authorized, your permission to queue within the Divisions will unlock within five (5) minutes.

WHAT IS THE STATUS OF MY ACCOUNT?

When authorizing, you will notice a status is shown on your support site profile. Reference below for information on what each of these mean:

NOT CONNECTED: You must add a Discord account to your profile on our Support Website.

NOT IN GUILD: The account you linked is not present in our Discord server. If you are seeing this message you either need to join our Discord with this account OR follow our FAQ to change which account you have connected.

NOT SUBSCRIBED: You must be a subscriber to play in Mythic League. If you are seeing this message either you are not subscribed or the system is waiting to recognize your subscription which may take a few minutes.

NOT REGISTERED: You must read and accept our rules before you are permitted to play. If you are seeing this message please visit our Support Website where you will be automatically redirected and prompted to accept.

WAITING FOR BOT TO SYNC ROLE: Our system synchronises roles every few minutes. If you are seeing this message, wait a few minutes and check back. If the message persists contact #support.

AUTHORIZED: Your authorization was successful. If you are seeing this message all you need to do is wait for your role to be synchronized with the hub to unlock your queue permission, this should take no longer than 5 minutes.

DO I HAVE TO PAY TO USE THIS SERVICE?

Yes. You must subscribe to the Mythic League organization in order to play inside our leagues, as well as our organizational cups. The standard cost is $6 per month.

DO I NEED FACEIT PREMIUM?

No, you only require an active subscription to our hub organizer, Mythic League.

DO I NEED TO SUBSCRIBE TO EVERY DIVISION?

No, you only need to subscribe to the organization. You will gain hub access based upon your level to the correct division.

DO WE GAIN AND LOSE ELO?

Yes, ELO is enabled in Mythic League. You can earn and lose ELO when playing in Mythic Gold, Silver and Bronze. Your ELO will not be affected in the Mythic Community Leagues.

HOW DOES TEAM AND MAP SELECTION WORK?

A captain is chosen by either ELO or Leaderboard Position, and will take turns vetoing maps until a single map is left. In regards for teams, players will take turns selecting players in the format ABBAABBA.

SERVER SAYS ANTI-CHEAT NOT ENABLED?

If you connect to a server and are kicked with a reason telling you that the anti-cheat is not enabled. Follow the steps below:

  • Ensure that you have the Anti-Cheat running.
  • If the Anti-Cheat is running and you receive this message, quit the Anti-Cheat through the task manager and restart the application.
HOW DO I CONTACT AN ADMIN FOR HELP?

Our Discord servers have a #support channel where our admin team can respond for immediate help. Ping the admin team by typing @Support and stating your issue or query. If you need urgent attention in your current game, you can use the Call Admin button on the match page. If you would like to report a player for breaking one of our rules, please use our support site at https://support.mythicleague.com.

WHAT IS AN OUTAGE MAP AND HOW DO I FIND MINE?

Most power and internet providers will provide an up-to-date feed and/or interactive map of areas that are currently or have been affected by a service disruption. You can often find these on the provider's main website under a heading such as “Outages”. Some providers will have a live-feed of updates on an associated Twitter account.

Each company is different, some may require an account number or other information about your residence to view outage information, while others may provide a map that can be searched.

Please provide your outage map as soon as possible so that we can verify any issues you may have experienced.

NOTE: Outage maps are only relevant for leaver bans.

WHEN WILL I GET MY PRIZE?

Prizes are sent out between one and two weeks following the end of the monthly season.

If you placed for a prize, make sure that your tradelink or PayPal address is set correctly on your profile and ensure that you are able to accept trades.

HOW DO YOU QUALIFY FOR FPL CHALLENGER?

The top 50 players in the monthly Mythic Gold division leader-board will be invited to the FPL-C Qualifiers. From there, players will play in a weekend long event which will see the top 5 invited into the FPL Challenger League.